Terms Of Service

Please read carefully before using this website

This website is managed by PaperTrue Pte. Ltd., 100 Peck Seah Street, #08-14, PS100, Singapore (herein referred to as "PaperTrue"). PaperTrue and its affiliates provide you with their services subject to the following conditions. By visiting or by purchasing services or products from PaperTrue.com, PaperTrue.co.uk, or our other affiliate domains, you accept these conditions. In addition, when you use any future PaperTrue service or product, or visit or purchase from any business affiliated with PaperTrue, whether or not it is included in the PaperTrue website, you will also be subject to the guidelines and conditions applicable to such service or business. Please review the following conditions carefully.

License and website access

PaperTrue grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify any portion of this website, except with the express written consent of PaperTrue. This license does not include any resale or commercial use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; any derivative use of this website or its contents; any use of data mining, robots, or similar data-gathering and extraction tools; or any collection and use of any product or service listings, descriptions, or prices. This website or any portion of this website may not be duplicated, reproduced, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of PaperTrue. You may not frame or utilize framing techniques to endorse any trademark, logo, or other proprietary information (including text, images, page layout, or form) of PaperTrue and our affiliates without express written consent. You may not reproduce any image or depiction of this website as it might be rendered by a web browser or otherwise without express written consent from PaperTrue. You may not use any meta-tags or any other hidden text utilizing PaperTrue's name or trademarks without express written consent. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to PaperTrue.com, provided the link does not portray PaperTrue, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any PaperTrue logo or other proprietary trademark or graphic as part of the link without express written consent from PaperTrue. Any unauthorized use terminates the permission or license granted by PaperTrue.


This website is owned and operated by PaperTrue and is protected by international copyright and trademark laws. You are not permitted to modify, reproduce, republish, copy, upload, post, distribute or transmit in any way any material from this website, including code and software. Unauthorized use of any portion of this website beyond that contained in the previous section may violate trademark, copyright, and other laws.

Authors submitting material to PaperTrue for service retain the copyright for their material, and PaperTrue requires no other credit or acknowledgment for the work completed apart from the fees described on various services pages on the website. PaperTrue does not claim any rights to such material by virtue of supplying its services, and will not use or disclose such material for any reason other than providing our services.

By submitting your material to PaperTrue, you represent and warrant that you own or otherwise control all the rights to the material that you submit for service; that the material does not contain any content which violates any applicable local, national or international law or regulation; that the material does not infringe, misappropriate or otherwise violate any copyright, trademark or other intellectual property right, right of privacy, right of publicity or any other right of any entity or person; that use of the material you supply does not violate this policy and will not cause injury to any person or entity; that the material is accurate; and that you will indemnify PaperTrue and/or its affiliates for all claims resulting from any material you supply. PaperTrue has the right but not the obligation to delete any material that violates these conditions from the website, and to monitor and refuse any content or activity. PaperTrue shall have no liability to any user of the website for the removal of any such material. PaperTrue takes no responsibility and assumes no liability for any material submitted by you or any third party.

PaperTrue provides advice on changes that you, your publisher, or other third parties may accept, reject, or further modify. Therefore, the content of any finished work is entirely the responsibility of the author or any other persons to whom the author licenses, delegates, or otherwise assigns control over his or her work. Comments provided to the author by PaperTrue and its personnel are provided for personal use only. Rights, credit and acknowledgment for any original work created by PaperTrue and its staff will be negotiated on a case-by-case basis. PaperTrue's work on any manuscript does not imply any endorsement of the manuscript's content or of the author.

Electronic communications

When you visit the PaperTrue website or send e-mails to us, you are communicating with us electronically. You agree to receive communications from us electronically. We will communicate with you by e-mail, or by posting notices on this website. Unless otherwise indicated, PaperTrue does not guarantee the confidentiality of these electronic communications. You also agree that all agreements, disclosures, notices, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


As a policy, we respect and protect the privacy of the individuals who visit our website. Our Privacy Policy is incorporated herein by reference and therefore, by accepting the terms of use of this website, you expressly consent to the terms and conditions of our Privacy Policy. You may view our Privacy Policy at http://www.papertrue.com/privacypolicy

Non-refund Policy

PaperTrue is committed to providing excellent editing and proofreading services at affordable prices. However, PaperTrue is not obligated to refund the purchase price of any service under any circumstance unless explicitly agreed to by PaperTrue. Price, terms, and availability are subject to change without notice. All prices quoted are in U.S. dollars (USD) unless otherwise stated. PaperTrue and its affiliates reserve the right to request payment prior to delivery of service, to refuse service, or to cancel orders, or to limit quantities at PaperTrue's sole discretion.

The purchase prices and invoices may be based on information that you provide to us, including the word count of the documents you are submitting for service. You represent and warrant that such information is accurate, and you agree to pay to PaperTrue any additional charges arising from any inaccuracy in such information within seven days of notification thereof. PaperTrue is not obligated to verify the accuracy of such information, but will refund to you any overpayment arising from inaccuracy therein.

PaperTrue may, at its sole discretion, offer monthly invoicing arrangements to regular business customers and personal customers, and may agree to additional or modified terms for such arrangements. Unless otherwise agreed to in writing, payment is due when the invoice is rendered.

Disclaimer of warranties and limitations of liability

PaperTrue and its contractors attempt to be as reliable and accurate as possible. However, PaperTrue does not warrant that any product or service descriptions, other content of this website, or its services performed for its customers are complete, accurate, reliable, error-free, or current. This website and PaperTrue's services are provided by PaperTrue on an "as is" and "as available" basis and at your sole risk. To the fullest extent permissible pursuant to applicable law, PaperTrue disclaims all warranties and conditions, expressed or implied, with respect to its services and any information, materials, or content on this website, including any implied warranties or conditions of fitness for a particular purpose, merchantability, and non-infringement. PaperTrue, in its website, including without limitation graphics, banners, and links pages, may provide pointers and links to websites maintained by third parties. PaperTrue does not operate, or control in any respect, any information, products, or services on these third-party websites.

In no event is PaperTrue, its employees, independent contractors, subsidiary and parent companies, affiliates, or any third parties mentioned on the website liable for any damages whatsoever (including, without limitation, direct, incidental, or consequential damages, lost profits, or damages resulting from lost data, breach of confidentiality, or business interruption) resulting from the performance of PaperTrue's services, the use or inability to use the PaperTrue website or the material contained on the website, whether based on warranty, contract, negligence, tort, strict liability, operation of law, or any other legal theory, whether or not PaperTrue is advised of the possibility of such damages.

In no event is PaperTrue liable for damages in excess of the amount paid by a customer for the service in question. PaperTrue has created this website and determined its prices in reliance on the limitations of liability and disclaimers of warranties and damages set forth herein, and the same form a fundamental basis of the bargain between the parties. They shall apply even if the contract between you and PaperTrue is found to have failed in its essential purpose or has been fundamentally breached. You specifically agree that PaperTrue is not liable for any offensive, defamatory, or illegal conduct of any user. If you are dissatisfied with any PaperTrue material, or with any of PaperTrue's terms and conditions, your sole and exclusive remedy is to discontinue using PaperTrue's services.

While we endeavor to ensure that any files originating at this website are free of known computer viruses, we make no warranty or guarantee that files are virus-free, and we are not able to provide any assurances with respect to e-mail or attachments that may have originated with third parties. Therefore, all recipients are cautioned to check all e-mail, attachments, and other computer files before accessing them, and any and all risk of virus contamination is assumed by the recipient. PaperTrue makes no warranty or guarantee that the website will operate in a manner that is secure (unless otherwise indicated), uninterrupted or error-free. PaperTrue is not responsible for technical, hardware or software failures of any kind; incomplete, garbled or delayed computer transmissions; or lost or unavailable network connections.


The aforementioned terms and conditions constitute the complete and exclusive statement of the mutual understanding of the parties and supersede and cancel all previous written and oral agreements and communications relating to the subject matter hereof. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Governing Law And Jurisdiction

The Terms and Conditions are governed by, and construed in accordance with, the laws of the Republic of Singapore and PaperTrue and you hereby submit to the non-exclusive jurisdiction of the Singapore courts.